FAQs, Directions, Local Links & Contact Us



Can I come in and pick up tickets to a show that I bought in advance?

Any tickets bought online or over the phone will be on a reservation list the night of the show. We normally don’t print “hard” tickets for our shows.

Where can I buy advance tickets?

We recommend getting them off of our website. It is the easiest way to get them. You can also call the club when we are open and place an order. The box office is only open nights that we have a scheduled show.

Do I have to have an ID if I'm 16 or older to get in to a 16+ show?

Yes, you have to have an ID to prove that you are at least 16 years of age to get in to a 16+ show.

Do I have to be a member?

Yes, by NC State law everyone who enters the venue must fill out the online membership form and pay the $1 fee associated with it. Each member is allowed 2 guests to use your membership per show. The membership is valid for 1 calendar year. You will need to show your membership card to security along with your ID for entry.

What does 16+/all ages with parent mean?

That means that particular show is 16+ to get in without a parent. If you are 15 or younger you must be accompanied by a parent, no exceptions!

I bought tickets online, but I didn’t get an e-mail confirmation, what do I do?

If you received your order ID number, that is your confirmation. If not call or e-mail the club and we will check our automated will-call in order to verify your tickets.

Is the Visulite Theatre handicap accessible?

Yes, of course it is!

I bought an advanced ticket and can’t come to the show, what do I do?

We do not give refunds to our shows. Try finding someone to give it to or sell it to. Then email us letting us know the name the tickets are under and the name to change them to.

Can I put my advanced tickets in someone else name?

Yes email or call the club and we will obtain that information.

What time do you open?

Our doors usually open at 7 pm or 8pm. Check the website for door times.

Is there an opening act for the show I will be attending?

Usually there is an opening act for most of our shows. From time to time we do “An evening with” shows which do not have an opener. Check our website for individual show details.

Where can I park?

We have shared parking with most of our neighbors directly across the street. We also have additional parking off of Travis Avenue the second entrance behind the club.

Can I bring my child to a show?

If you are their parent (legal guardian) they may attend the show with you.

How old do you have to be to get in?

Most of our shows are 16+. Please check the show information page for the show you wish to attend to verify.

Do I have to have an ID?

Yes, you have to have an valid driver’s license, passport, military id, or NC state id to get in the building. NO EXCEPTIONS!

Do you have a bar?

Yes, we have a full service bar that has sodas, juices, bottled water, beer, wine, and liquor.

Do you have seating?

We do have limited seating for all of our shows and it is general admission (first come, first serve).

Do you serve food?

No, we do not serve food. There are several restaurants within walking distance. We allow you to bring food in but not beverages.

What is the address of the venue?

Visulite Theatre 1615 Elizabeth Ave. Charlotte, NC 28204

Can I take pictures, video, record?

This is up to the artist’s discretion. We recommend locking your equipment in your trunk/glove box and coming in to check. Most times we do not know until the artist gets to the venue.

Do you accept credit cards?

Yes, we accept Visa, Master Card, Amex, and debit cards. We do not have minimum at the bar, but recommend having cash for any transaction under $10.

Is there an ATM inside?

We currently do not have an ATM inside our club. There is one at the BB&T on the corner of Caswell and Providence Rd.

Do you have a coat check?

Yes we do and it is a $2 fee at the door.

Have a Question that's not listed? Please Contact Us.

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General Information

The Visulite Theatre is located on the edge of Uptown Charlotte within 5 minutes of both I-77 and I-85, in the heart of the historic Elizabeth Community.

The Visulite Theatre
1615 Elizabeth Ave.
Charlotte, NC 28204

Phone: 704-358-9200
Email:  boxoffice@visulite.com

Heading South on I-77

  • Take Exit 10B (Trade Street East)

  • You will circle around the off ramp heading east on Trade. Trade street turns into Elizabeth Ave.

  • Go approximately 2.3 miles and we are on the left just before the street dead ends into Presbyterian Hospital.

Heading North on I-77

  • Take Exit 10 (Trade Street East)

  • Off ramp take right heading east on Trade Street.

  • Trade Street turns into Elizabeth Ave ...

  • Go approximately 2.3 miles and we are on the left just before the street dead ends into Presbyterian Hospital.


View Larger Map

Parking Information

There is convenient parking directly across the street from the Visulite and there is also a large lot right behind the theatre that is available for free parking. Please see the map below for additional details.

Parking Information for The Visulite Theatre
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Local Links

Restaurants Info


Elizabeth Creamery

Elizabeth Creamery is proud to be a family-owned and family-run business. All of our ice cream is made fresh on location with the very best ingredients. We offer classic flavors such as Mint Chocolate Chip, Butter Pecan and Blueberry Cheesecake as well as more out-there options such as Smurf, Ginger, or Green Tea. We look forward to serving you and your family Charlotte's best homemade ice cream!


Passion 8

We love food. And food created with passion is the best way to celebrate this life. We are dedicated to creating an atmosphere that is both inviting and tranquil in which to dwell on what is really essential. Our devotion to exceptional quality from local producers is what we believe creates exquisite dishes and ultimately a better world. Our daily dinner menu offers an opportunity to consistently create dishes that are at peak freshness with a focus on showcasing the highest quality ingredients at any given time.



Viva Chicken is a Peruvian inspired restaurant in Charlotte, NC specializing in Pollo a la Brasa (Peruvian rotisserie chicken).
Peruvian flavors, affordable prices and a great atmosphere makes Viva Chicken the perfect spot!
Owners, Randy Garcia and Bruno Macchiavello both have years of restaurant experience and saw the potential the city of Charlotte has in supporting this new and popular growing cuisine.



Our Guacamole is made fresh daily and is one of our most popular appetizers. Established in 2005, 1900 Mexican Grill has quickly become Charlotte’s destination for authentic Mexico City style dining & original hand crafted margaritas. Just like the street - side markets of central Mexico, 1900 uses the freshest ingedients available and marries them with old world techniques to welcome their guests with the warmth & hospitality that Mexico is known for.



The Cajun Queen has been proudly serving Charlotte since 1985. Nestled in historic Elizabeth, this 100 year old house is a warm, friendly place for business and fun. With live music in our upstairs dining room and quieter dining downstairs, there is something for everyone. The fresh fish specials that run nightly have made our restaurant a Charlotte landmark. Serving up distinctive and delectable dinners and hot jazz seven nights a week, the Queen is the place where everyday is Mardi Gras."



Opened in 2004, Hawthorne’s NY Pizza & Bar offers authentic New York style food and warm hospitality. Independently owned and operated, Hawthorne’s continues to set the standard for quality and consistency, unbeatable prices and attentive service.



1411 Elizabeth Ave.
Charlotte, NC 28204-2506

Phone: 704-372-0766

Hotels Info


The Westin
601 S College St
Charlotte, NC 28202



Sheraton Charlotte Hotel
555 South McDowell Street, South Tower
Charlotte, North Carolina, 28204

Phone: (704) 372-4100

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Contact Us

Have Questions? Please check the FAQs section of this page before contacting us.


The Visulite Theatre
1615 Elizabeth Ave
Charlotte, NC 28204

Phone 704-358-9200
FAX 704-358-9299

Box Office

If you have a questions about a ticket order please email us at boxoffice@visulite.com.


So you want to book a show at the Visulite Theatre? GREAT!

We get so many press kits that we are now asking all interested artists to please email us a link to your website to boxoffice@visulite.com.

We want to see sample tracks and look at how you promote your band, where you play, how much in each market, etc.

We get close to 100 requests a week via email, so please do not get upset if we are late in responding or we do not respond.

Support slots for nationals: Most touring acts bring there own support. If you want to open for a specific artist, you need to try to contact them and work something out that way. We give 1st priority for these types of events to our local bands that have proven themselves in the market and work at the Visulite regularly.

If you are an established agent with a reputable agency please email us avails to boxoffice@visulite.com.

Rent the Club for Private Parties

The Visulite is available for rent for private parties and corporate functions looking for a cool atmosphere with a flexible floor plan, great acoustics and state of the art production gear. The Visulite is not available for rent to unqualified independent promoters.

If you would like to rent the Visulite for a private event please contact us via boxoffice@visulite.com.

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