Can I come in and pick up tickets to a show that I bought in advance?
Any tickets bought online or over the phone will be on a reservation list the night of the show. We normally don’t print “hard” tickets for our shows.
Where can I buy advance tickets?
We recommend getting them off of our website. It is the easiest way to get them. You can also call the club when we are open and place an order. The box office is only open nights that we have a scheduled show.
Do I have to have an ID if I'm 16 or older to get in to a 16+ show?
Yes, you have to have an ID to prove that you are at least 16 years of age to get in to a 16+ show.
Do I have to be a member?
No, as of July 2022 private bars in North Carolina no longer have to enforce state memberships on bar patrons.
What does 16+/all ages with parent mean?
That means that particular show is 16+ to get in without a parent. If you are 15 or younger you must be accompanied by a parent, no exceptions!
I bought tickets online, but I didn’t get an e-mail confirmation, what do I do?
If you received your order ID number, that is your confirmation. If not call or e-mail the club and we will check our automated will-call in order to verify your tickets.
Is the Visulite Theatre handicap accessible?
Yes, of course it is!
I bought an advanced ticket and can’t come to the show, what do I do?
We do not give refunds to our shows. Try finding someone to give it to or sell it to. Then email us letting us know the name the tickets are under and the name to change them to.
Can I put my advanced tickets in someone else name?
Yes email or call the club and we will obtain that information.
What time do you open?
Our doors usually open at 7 pm or 8pm. Check the website for door times.
Is there an opening act for the show I will be attending?
Usually there is an opening act for most of our shows. From time to time we do “An evening with” shows which do not have an opener. Check our website for individual show details.
Where can I park?
We have shared parking with most of our neighbors directly across the street. We also have additional parking off of Travis Avenue the second entrance behind the club.
Can I bring my child to a show?
If you are their parent (legal guardian) they may attend the show with you.
How old do you have to be to get in?
Most of our shows are 16+. Please check the show information page for the show you wish to attend to verify.
Do I have to have an ID?
Yes, you have to have an valid driver’s license, passport, military id, or NC state id to get in the building. NO EXCEPTIONS!
Do you have a bar?
Yes, we have a full service bar that has sodas, juices, bottled water, beer, wine, and liquor.
Do you have seating?
We do have limited seating for all of our shows and it is general admission (first come, first serve).
Do you serve food?
No, we do not serve food. There are several restaurants within walking distance. We allow you to bring food in but not beverages.
What is the address of the venue?
Visulite Theatre 1615 Elizabeth Ave. Charlotte, NC 28204
Can I take pictures, video, record?
This is up to the artist’s discretion. We recommend locking your equipment in your trunk/glove box and coming in to check. Most times we do not know until the artist gets to the venue.
Do you accept credit cards?
Yes, we accept Visa, Master Card, Amex, and debit cards. We do not have minimum at the bar, but recommend having cash for any transaction under $10.
Is there an ATM inside?
We currently do not have an ATM inside our club. There is one at the BB&T on the corner of Caswell and Providence Rd.
Do you have a coat check?
Yes we do and it is a $3 fee at the door.
Have a Question that's not listed? Please Contact Us.
So you want to book a show at the Visulite Theatre? GREAT!
We get so many press kits that we are now asking all interested artists to please email us a link to your website to boxoffice@visulite.com.
We want to see sample tracks and look at how you promote your band, where you play, how much in each market, etc.
We get close to 100 requests a week via email, so please do not get upset if we are late in responding or we do not respond.
Support slots for nationals: Most touring acts bring there own support. If you want to open for a specific artist, you need to try to contact them and work something out that way. We give 1st priority for these types of events to our local bands that have proven themselves in the market and work at the Visulite regularly.
If you are an established agent with a reputable agency please email us avails to boxoffice@visulite.com.
Rent the Club for Private Parties
The Visulite is available for rent for private parties and corporate functions looking for a cool atmosphere with a flexible floor plan, great acoustics and state of the art production gear. The Visulite is not available for rent to unqualified independent promoters.
If you would like to rent the Visulite for a private event please contact us via boxoffice@visulite.com.
